This Shipping Policy governs the shipping and delivery of products purchased from our e-commerce website (“the Website”). By placing an order through the Website, you agree to the terms and conditions outlined in this policy.
Processing Time
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. We ship throughout India. Orders are typically processed and prepared for shipment within 10-15 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
Order Confirmation Upon placing an order, you will receive an order confirmation email containing details of your purchase. Please review the order details carefully and contact us immediately if there are any discrepancies or changes needed.
Shipping Methods
Estimated Delivery Time
We usually dispatch most orders within 10-15 business days (excluding Sundays and public holidays). Delivery times may vary depending on the destination address, and other factors beyond our control. Please note that unforeseen circumstances or delays with the shipping carrier may impact the actual delivery time. However, in case of international orders, product delivery may get delayed due to reasons attributable to logistics, public holidays, etc. If you are ordering our products from a Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 10-15 days of order date.
Tracking Information
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use the provided tracking number to monitor the progress of your shipment through the shipping carrier’s website or tracking portal. If there are any significant delays or issues with the delivery, we will make our best efforts to keep you informed and assist you in resolving the matter.
Shipping Restrictions
Please be aware that certain products may have shipping restrictions or limitations imposed by local laws, customs regulations, or shipping carriers. It is your responsibility to ensure that the ordered products comply with the shipping restrictions of your country or region. If any issues arise regarding shipping restrictions, we will contact you to resolve the matter.
Shipping Charges
Shipping charges are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address. The applicable shipping charges will be displayed during the checkout process. Please note that additional customs duties, taxes, or fees may apply for international shipments and are the responsibility of the recipient. We have standard shipping charges for most addresses.
Delivery Issues
In the event that your package is lost, damaged, or missing, please contact us immediately. We will work with the shipping carrier to initiate an investigation and determine the appropriate course of action. Please note that we are not responsible for delays or issues caused by the shipping carrier or any customs clearance processes.
Change of Shipping Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will make our best efforts to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.
International Shipments
We offer international shipping to select countries. Please ensure that the ordered products comply with the customs regulations and import laws of your country. You are responsible for any customs duties, taxes, or fees imposed by your local authorities.
SHIPPING POLICY
Customs Clearance
Customs clearance procedures may cause delays in the delivery of international shipments. We cannot control or predict these processes and are not responsible for any resulting delays or additional charges.
Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us using the information provided on the Website. We will be happy to assist you.
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