Cancellation before shipment
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on support@radhasdesignerstudio.com, or call us on +91 877-0424636 (Time- 1PM- 8PM)
In such cases, the order will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request is duly processed by us.
Cancellation post shipment
If you wish to cancel an order that has been shipped, will not be cancelled.
Please note that cancellation requests are subject to review and approval.
Returns and Replacements
Sold Item- No Return and Replacement.
What if I used discount vouchers or loyalty points during time of payment and I have to cancel my order?
- Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order. If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.
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